*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Job Objectives<ul><li>Learn to provide an extraordinary customer experience in retail store setting.</li><li>Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Job Responsibilities/Tasks Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>Operations<ul><li>Learn from store, pharmacy, district manager, competitors and customers/patients</li><li>Engage in a kick-off and day of service activity</li><li>Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.</li><li>Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).</li><li>Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.</li><li>Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.</li><li>Engage in weekly meetings with store manager or pharmacy manager</li><li>Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Work as a group to complete the Intern Team Challenge and present to area, district and store leaders</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Complete evaluation of internship program upon completion.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes E-learnings and special assignments requested by Manager.</li><li>Shadow district leader for the specified time</li></ul>Communications<ul><li>Reports customer complaints to management.</li><li>Assists Store Manager in planning and attending community events.</li></ul>Basic Qualifications<ul><li>Should be a Student beginning or completing Senior year towards a Bachelor's degree</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li> Willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li>Prefer the knowledge of store inventory control.</li></ul> The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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Community Management Intern

<ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li><li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li><li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li></ul>Operations<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li><li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li><li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li><li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li><li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li><li>Accountable for completion of non-clinical patient calls.</li><li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li><li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li><li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li><li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li><li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. </li><li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li><li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li></ul>People & Performance Management<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li><li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li><li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li><li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li><li> Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li></ul>Training & Personal Development<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li><li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li><li>Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li></ul>Communication<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li><li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li></ul>Basic Qualifications<ul><li>High School Diploma, GED, or equivalent.</li><li>PTCB or ExCPT certification (except in Puerto Rico).</li><li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li><li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li>Previous people management/ leadership experience.</li><li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li></ul> This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Pharmacy Operations Manager

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. <ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li><li> Through completion of the Walgreens pharmacy technician apprenticeship program, experience qualifies for eight (8) college credit hours as recognized by the American Council on Education (ACE). This course is recommended for 3 semester hours at the lower-division baccalaureate/associate degree category and 5 semester hours in the upper-division baccalaureate degree category for a total of 8 semester hours. </li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Pharmacy Technician / Pharm Tech Apprenticeship

<ul><li>Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.</li><li>Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>Operations<ul><li>Responsible for holding store keys to open and close without management as necessary.</li><li>Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.</li><li>Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.</li><li>Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).</li><li>Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.</li><li>Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.</li><li>Assist with ensuring the Outdate program is followed with team members.</li><li>Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.</li><li>Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.</li><li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.</li><li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>Has working knowledge of store systems and store equipment.</li><li>Assist at Pharmacy out window as requested.</li><li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>Responsible for bag checks of team members before leaving the store.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Attends training and completes PPLs requested by Manager.</li><li>Obtains and maintains valid PTCB certification or pharmacy license as required by state.</li></ul>Communications<ul><li>Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.</li><li>Reports disciplinary issues and customer complaints to management.</li></ul>Basic Qualifications<ul><li>One year of prior leadership, supervisory, or retail key holder work experience.</li><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li></ul>Preferred Qualifications<ul><li> Prefer the knowledge of store inventory control. </li><li> The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits </li></ul>

Shift Lead

<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>Models and delivers a distinctive and delightful customer experience.</li></ul>Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>Develops strong relationships with most valuable customers.</li></ul>Operations<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Training & Personal Development<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul>Basic Qualifications<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB certification. </li></ul> The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Certified Pharmacy Technician

<ul><li> In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. </li><li> Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB or ExCPT certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. </li><li> Models and delivers a distinctive and delightful customer experience. </li></ul> Customer Experience <ul><li> Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). </li><li> Develops strong relationships with most valuable customers. </li></ul> Operations <ul><li> Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. </li><li> Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. </li><li> Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. </li><li> Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. </li><li> Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. </li><li> Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. </li><li> Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. </li><li> Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. </li><li> May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. </li><li> Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. </li><li> Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. </li><li> Complies with all company policies and procedures; maintains respectful relationships with coworkers. </li><li> Completes special assignments and other tasks as assigned. </li></ul> Training & Personal Development <ul><li> Earns and maintains PTCB or ExCPT certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB or ExCPT certification as condition of promotion to senior technician. </li><li> Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. </li></ul>Basic Qualifications<ul><li> Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) </li><li> Requires willingness to work flexible schedule, including evening and weekend hours. </li></ul>Preferred Qualifications<ul><li> Prefer six months of experience in a retail environment. </li><li> Prefer to have prior work experience with Walgreens. </li><li> Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. </li><li> Prefer good computer skills. </li><li> Prefer the knowledge of store inventory control. </li><li> Prefer PTCB or ExCPT certification. </li></ul> The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Pharmacy Technician

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.</li><li> Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.</li><li>Accountable for improving on overall customer service metrics.</li></ul>Operations<ul><li>Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.</li><li>Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.</li><li>Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.</li><li>Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.</li><li>Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.</li><li>Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.</li><li>Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.</li><li>Ensures team members have a working knowledge of all computer and technology systems and software.</li><li>Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.</li><li>Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.</li><li>Completes special assignments and other tasks as assigned.</li></ul>Full Store Operation Business Performance Management<ul><li>Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.</li><li>Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.</li><li>Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.</li></ul>People & Performance Management<ul><li>Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.</li><li> Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.</li><li>Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.</li><li>Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li><li>Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.</li></ul>Training & Personal Development<ul><li>Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.</li><li>Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.</li><li>Obtains and maintains valid pharmacy technician license as required by state.</li></ul>Communications<ul><li>Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.</li><li>Assists Store Manager in planning and communicating the company and store strategy.</li></ul>Basic Qualifications<ul><li>Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).</li><li>Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.</li><li>Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.</li><li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico)</li><li>Willingness to work flexible schedule including extended days, evenings, and weekend hours.</li><li>Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.</li><li>Ability to transfer to other Walgreens retail assets located within the same hiring Area.</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree .</li><li>Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.</li><li>External candidates: Business majors. Prior retail or food industry experience.</li></ul>The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $43,000 - $68,850. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Emerging Store Manager

Job Summary : This position requires you to be a Certified Pharmacy Technician In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third-party rejects and responding to high-volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Run automated machinery required to pre-sort and package medications in support of the fulfillment site. Duties may vary based on the assigned department. Job Responsibilities :<ul><li>Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into the appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.</li><li>Run automated machinery, sort medications, and transition inventory through different workflow stages with a focus on quality control.</li><li>Count and fill prescriptions, affix labels, pack, and ship. Clean and help maintain machinery and maintain an orderly work area.</li><li>Resolves Third Party Rejects by reviewing, gathering information, making corrections, and resubmitting for processing according to individual plan requirements.</li><li>Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior-level staff as appropriate.</li></ul>About Walgreens and WBA Walgreens www.walgreens.com is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. Nasdaq WBA, an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBAs purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits. "An Equal Opportunity Employer, including disability/veterans". Basic Qualifications<ul><li>High School Diploma or GED. </li><li>Basic level PC skills (for example start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents or access information on line). </li><li>Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online. </li><li>Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents). </li><li>Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.</li><li>Willing and able to carry up to 50 pounds with or without reasonable accommodation.</li><li>Willing and able to work a flexible shift.</li><li>18 years of age or older.</li></ul>Preferred Qualifications<ul><li>At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.</li><li>Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.</li><li>Required certification/registration as a Pharmacy Technician by state as granted by the state Board of Pharmacy or nationally recognized certification agency.</li><li>Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).</li></ul>

Certified Pharmacy Technician Fulfillment Center

Job Objectives Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations. Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience Job Responsibilities/Tasks Customer Experience<ul><li> Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience. </li><li> Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). </li><li> Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services. Supports efforts on enhancing customer experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal. </li></ul>Operations<ul><li> Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. </li><li> Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload. </li><li> Ensures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change duties. </li></ul><ul><li> Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present. </li><li> Maintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, automation, StoreNET to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity. </li><li> Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and participates in 3rd party audit. </li><li> Follows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions </li><li> Performs retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services. </li></ul><ul><li> Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management. Reviews KPI's with Pharmacy Manager, Store Manager, and Healthcare Supervisor. </li><li> Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities. </li></ul><ul><li> Partners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with resolving customer issues to support the Well Experience locations. In virtual environments, conducts virtual product review by following specific company procedures and guidelines (e.g. using specific photographs taken by the technicians sent electronically during the F4 process and reduce transactional tasks). </li></ul> People & Performance Management <ul><li> Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development. </li><li> Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision. </li></ul>Training & Personal Development<ul><li> Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance </li><li> Obtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Company </li><li> Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach </li></ul> Communications <ul><li> Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff. </li></ul>Basic Qualifications<ul><li> Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position. </li><li> Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire per district guidelines. </li><li> Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. </li><li> Certified Immunizer or willing to become an immunizer within 90 days of hire. </li></ul> An Equal Opportunity Employer, including disability/veterans. Preferred Qualifications To see the salary range for this position please click here: Pay Transparency Pharmacy Intern Grad .If you are applying on a job board orunable to click on the link, please copy and paste this URL into your browser https://jobs.walgreens.com/en/payphig The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pharmacy Intern Grad - Sign-On Bonus Available

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Unified Communications team has a mission to become the leader in creating a highly scalable software platform and communication applications for first responders and industrial workgroups. Our customers rely on these solutions to run their critical business operations in the public safety, manufacturing, and infrastructure sectors. Every single day, we are shaping the future of mobile workgroup solutions for public safety and industrial users worldwide leveraging Motorola's rich heritage in this space. Our solutions include broadband Push to Talk (PTT), multimedia messaging, location based collaboration, video streaming with full interoperability with land mobile radio (LMR) systems. The products include client apps on Android, iOS, and Windows. Our backend software can be deployed On-Prem, in private data centers, or in a public cloud infrastructure. Job Description Software Engineer Co-Op position within Unified Communications Tier 3 department is a cross-functional, high-visibility role that works closely with Customers, CMSO, Offer Managers, Sales and development teams to ensure that all the PTT Issues are resolved and the customer's experience of using PTT service is positive, seamless and satisfying. Responsibilities:<ul><li> Engineers will be responsible for aiding to keep the system up for all the mission critical systems deployed across the world. </li><li> Work closely with CMSO (customer facing teams) and Software Engineers/Testers to monitor and respond to various alerts/system performance, follow up on issues raised, and continually work to optimize and improve the performance, security and reliability of our systems, processes and technologies. </li><li> Engineers should be responsible to provide flexible timings for any ad-hoc support as required to satisfy the critical services agreed with the customer. </li><li> Conduct system analysis, configuration management and improvements for system software performance, availability and reliability </li><li> Able to troubleshoot complicated, cross platform issues handling OS, Networking, Database in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot application and infrastructure issues. </li><li> Document your system knowledge as you acquire it over time, create runbooks, and ensure critical system information is readily available to those who need it. At the end of the Co-Op term, a proper handoff document is a must for others to pick it up. </li><li> Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually (Continuous improvement mindset across is a must!) </li></ul> Skills: <ul><li> Strong knowledge of the ISO-OSI Networking Protocols (Layer3 to Layer7) - Switching, Routing, Load balancing and, a base knowledge of TCP/IP, and application protocols like HTTP/HTTPs and DNS. </li><li> Working knowledge with Linux (any of Unix flavors like CentOS, RedHat) and shell commands such as bash, editors like vim, remote access like ssh. </li><li> Python programming working knowledge </li><li> Basic bash scripting skills </li><li> Working knowledge with database and skills like SQL query language is a must </li><li> Knowledge on any one of the public cloud platforms like AWS, Azure and architectures like Microservices </li></ul>Good to have knowledge<ul><li> Troubleshooting experience with Networking protocols </li><li> Should have knowledge with ticketing tools like ServiceDesk,Jira..etc </li><li> Knowledge of any two Databases from (TimesTen, Couch Base, Gridgain, MongoDB) </li><li> Knowledge of automation using Ansible </li></ul> Basic Requirements<ul><li> Must be pursuing a Master;s Degree at an accredited University in the state of Texas. </li><li> Graduation date must occur on or after December 2024. </li><li> Able to work full time (40 Hrs). </li><li>Must be a US Citizen, permanent resident or be an MS student with work authorization (F1 Visa on CPT accepted only for masters-level students).</li></ul> Travel Requirements None Relocation Provided None Position Type Intern Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Software Engineer Co-Op (Summer 2024)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Solutions is a global leader in mission-critical communications and analytics. At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security. Motorola Solutions recently announced the acquisition of Openpath access control and Ava video security. The acquisition reaffirms our commitment to being the leader of video security and access control products. Openpath and Ava are leaders within the physical security industry. These solutions make businesses more secure with multi-factor authentication, enabling a contactless entry experience and an integrated platform that can be easily scaled and managed due to its cloud-based architecture. Job Description **This role will be on a hybrid schedule and is expected to be in the office 1 to 2 days per week. **We can hire for this role in one of the following cities: Raleigh, NC; Allen, TX; Culver City, CA<ul><li> Fundamental job responsibilities required of all incumbents-answer and qualify customer/client pre-sale inquiries concerning Motorola solutions, products, or services.- build and manage lead development pipeline </li><li> Qualify all sales leads based upon lead qualification criteria definitions </li><li> Generates prospective customers through cold calling and qualifies leads </li><li> Tactfully and courteously interface with customers in order to build strong business relationships </li><li>Mails marketing/sales literature to prospective clients, keeps up-to-date</li><li> Act as single point of contact </li></ul> Additional Knowledge/Skills: <ul><li> Proactively utilize strong problem-solving skills in order to deliver customer-focused solutions </li><li> Educate customers on respective business processes and procedures- proactively continue to understand products & solutions </li><li> Demonstrate active listening and consultative selling skills when promoting additional products and services </li><li> Display strong verbal communication skills through daily customer interaction </li><li> Exercise multi-tasking skills when managing multiple systems and applications during customer interaction </li><li> Utilize internal business tools and applications to effectively qualify and resolve the customer's issues. This involves multi-tasking between systems while interacting with the customer </li></ul> #LI-CR1 Basic Requirements<ul><li>Bachelor's degree or 1+ years experience in sales or customer service</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type New Grad Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Inbound Sales Representative

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Evidence Product Management Job Description Do you want to help solve the hard problems that make communities safer? We seek an accomplished Product Manager to manage one of our evidence management solutions for public safety. This position is responsible for defining and delivering the product roadmap for a solution consisting of both evidence software and evidence-collecting devices to meet and exceed the needs and expectations of public safety customers, by delivering a world-class workflow to put the right information in front of the right people at the right time. Core to the role will be establishing relationships and understanding the needs of our customers (internal and end user), and making the solution a delight to sell, to deploy, to support and to use. You will also be involved in addressing and prioritizing the needs of large customer opportunities, as well as researching and identifying emerging features, integrations and workflows, and delivering value from them. This role is primarily hybrid remote working with occasional travel to your local Motorola office, and occasional travel to customers and partners, primarily in North America but possibly globally, and possibly to company locations world-wide including UK, Poland, US, and Malaysia as required. Let's solve for safer, together. Responsibilities<ul><li> Work closely with stakeholders and senior product management to understand and refine the product requirements, product roadmap and vision. </li><li> Own, define and refine features and requirements for your solution </li><li> Define user personas, and problem solving requirements for the public safety customers of your solution </li><li> Identify and define product requirements to address specific market needs in the global public safety market, including monitoring the competitive landscape. </li><li> Work with internal and external stakeholders to prioritize the solution roadmap; this involves negotiating with solution component product owners to get your solution features aligned and inserted into their roadmaps, and delivered to your solution customers. </li><li> Manage the orderability, configurability, and resolving process and systematic problems for the solution introduction and maintenance. </li><li> Manage the prioritization of market expansion or establishment, including coordination with marketing, sales, training, support and partners as well as identifying translations and territorial approvals requirements. </li><li> Assist with specific large-opportunity projects that require a system- or solution-oriented approach of which your solution is one element. </li><li> Persuade and influence others through strong communication. </li><li> Directly impact the business by influencing strategic functional decisions through advice and counsel to Product Management leadership and peers. </li><li> Develop and demonstrate a high level of subject matter expertise in all relevant functional areas to help maintain a system-level view during the solution construction process. </li><li> Track high-level product progress towards enabling market introductions. </li><li> Ensure backlog and goals for each team are maintained and current. </li></ul>Desired Skills<ul><li> 3+ years experience in product management </li><li> Excellent communication skills, both verbal and written </li><li> Polished presentation skills for internal and external audiences </li><li> Team player, consensus builder, natural collaborator </li><li> Strong organization and planning skills </li><li> Proactive, enthusiastic attitude toward challenging problems </li><li> Strong decision making and prioritization skills </li><li> Skilled at developing user personas, problem solving user requirements and user stories </li><li> Some experience with Agile/Scrum methodologies </li><li> Familiarity with Aha! and Jira is a plus </li><li> Experience with channel, direct, and hybrid sales management </li><li> Experience in Law Enforcement / Public Safety solutions, software and devices is a plus </li><li> Experience with enterprise software and devices is a plus </li><li> Pragmatic Institute Certified Product Manager is a plus </li><li> Eligible for relevant security clearances where required by customer interaction </li></ul> This position is potentially subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" which would require successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. #LI-RS1 Basic Requirements<ul><li> Bachelor's degree </li><li> 3+ years' experience in Product Management </li><li> Passport (can travel to US, and internationally as required) </li><li>Must be able to obtain background clearance as required by government customer.</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Product Manager,  Public Safety Evidence Solutions

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Solutions Architect team is comprised of staff with various skill levels in various knowledge domains related to all the solutions in the Command Center suite. The Solutions Architect team delivers technical solutions by collaborating with Project Managers, Application Specialists, other Solutions Architects, customers, software developers, and any other resources needed to ensure the success of the project. Job Description Overview: Responsibilities involve the integration of programmatic, technical, systems engineering, business, and personnel elements of a project, including:<ul><li>Understanding the technical requirements, concepts of operation, and architecture of the overall solution. It requires working closely with the Pre- and Post-Sales teams to align the requirements with customer solution needs.</li><li>Leading and defending the project's technical and programmatic decisions. It requires identifying customer expectation mismatches and working with the Project Manager to mitigate them. </li><li>Tailoring and applying change management and systems engineering processes. Requires working with the customer and engineering teams when implementing solutions including third-party applications.</li><li>Assists Project Management in developing and managing costs and schedules by identifying technical risks to the deployment plan and suggesting mitigation options for those risks.</li><li>Participating as the technical counterpart to the Project Manager for the third-party, customer, and internal meetings. </li></ul>Preferred Qualifications:<ul><li>Bachelor of Science or an Associate's Degree in a technical or engineering field and 6+ years of technical or engineering experience; OR 8+ years of experience in delivering Public Safety projects in a technical role or enterprise-level technical deployment projects.</li><li>Excellent presentation skills, highly skilled with drawing and diagramming tools (such as MS Visio or similar).</li><li>Strong verbal and written skills; fluency in English.</li><li>Willing to travel, occasionally, ~ 25% of the time.</li></ul> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-AB1 #LI-REMOTE Approximate compensation range: $ 98,100.00 - 115,000.00 Basic Requirements<ul><li>Min. of a Associate's Degree in an engineering or technical field and 6+ years of engineering or technical experience</li><li>OR 8+ years of engineering or technical experience</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Sr. Solutions Architect

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Solutions Architect team is comprised of staff with various skill levels in various knowledge domains related to all the solutions in the Command Center suite. The Solutions Architect team delivers technical solutions by collaborating with Project Managers, Application Specialists, other Solutions Architects, customers, software developers, and any other resources needed to ensure the success of the project. Job Description Overview: Responsibilities involve the integration of programmatic, technical, systems engineering, business, and personnel elements of a project, including:<ul><li>Understanding the technical requirements, concepts of operation, and architecture of the overall solution. It requires working closely with the Pre- and Post-Sales teams to align the requirements with customer solution needs.</li><li>Leading and defending the project's technical and programmatic decisions. It requires identifying customer expectation mismatches and working with the Project Manager to mitigate them. </li><li>Tailoring and applying change management and systems engineering processes. Requires working with the customer and engineering teams when implementing solutions including third-party applications.</li><li>Assists Project Management in developing and managing costs and schedules by identifying technical risks to the deployment plan and suggesting mitigation options for those risks.</li><li>Participating as the technical counterpart to the Project Manager for the third-party, customer, and internal meetings. </li></ul>Preferred Qualifications:<ul><li>Bachelor of Science or an Associate's Degree in a technical or engineering field and 6+ years of technical or engineering experience; OR 8+ years of experience in delivering Public Safety projects in a technical role or enterprise-level technical deployment projects.</li><li>Excellent presentation skills, highly skilled with drawing and diagramming tools (such as MS Visio or similar).</li><li>Strong verbal and written skills; fluency in English.</li><li>Willing to travel, occasionally, ~ 25% of the time.</li></ul> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-AB1 #LI-REMOTE Basic Requirements<ul><li>Min. of a Associate's Degree in an engineering or technical field and 6+ years of engineering or technical experience</li><li>OR 8+ years of engineering or technical experience</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview On any given day, every moment matters to someone, somewhere. And every moment, Motorola Solutions' innovations, products and services play essential roles in people's lives. We help firefighters see around buildings and police officers see around street corners. We keep utility workers connected and visible to each other with real-time voice and data communication across the smart grid. And we provide the situational awareness first responders need when a moment brings catastrophe. We help people be their best in their moments that matter. This is an opportunity for you to use user cybersecurity skills to protect the people that protect us. Our customers are first responders. Fire, police, and paramedics; 911 call takers and 911 dispatchers. And when we or our loved ones place that 911 call, we become the customer of our customers. We want that call to be answered, and we want the communications between the dispatcher and the first responder to be available. But what if that 911 call center, or the communications link to the responders in the field, were under attack? What if you or your loved ones' call to 911 went unanswered, or they were unable to dispatch paramedics to your location, because they had been taken down by ransomware? This is not just theoretical; it is happening. First responders and 911 call centers are under attack around the globe, and this is a chance to fight back. Job Description Your Responsibilities <ul><li>Provide recommendations and technical guidance for the lifecycle of vulnerability management.</li><li>Partner with IT teams across the organization to ensure a risk-based approach to vulnerability management is embedded into their daily work.</li><li>Ensure timely and high-quality vulnerability remediation efforts, including assessment, reporting, and validation.</li><li>Drive secure development practices for our organically developed source code, including the delivery of static code analysis solutions, secrets management, secure coding training and secure deployment practices.</li><li>Promote and advocate for a collaborative and security focused culture among all developer communities globally.</li><li>Drive and/or support application security projects and initiatives to completion across various technology stacks and development methodologies.</li><li>Interface with internalI development teams to provide guidance and enablement on various secure software development life-cycle (SDLC) activities.</li><li>Support the execution and implementation of the secure software development life-cycle (S-SDLC) activities among all MSI Products and Services.</li><li>Collaborate with other teams and stakeholders to accomplish shared objectives</li><li>Strong team player with the ability to work with a geographically dispersed team</li><li>Engage with business leads and senior-level stakeholders to educate, consult and socialize application security initiatives and practices.</li><li>Define, develop and deliver application security training and awareness materials.</li></ul> Specific Knowledge and Skills <ul><li>Exemplary written and oral communication skills.</li><li>Excellent interpersonal, planning, and organizational skills.</li><li>Ability to multi-task with a strong sense of urgency; ability to meet deadlines</li><li>Ability to concisely illustrate concepts in words and diagrams</li><li>Ability to research and learn new topics and become functional with them quickly.</li><li>Ability to develop and implement targeted strategies to solve complex problems</li><li>Knowledge of common application vulnerabilities (e.g. OWASP Top 10), attack techniques and remediation tactics/strategies.</li><li>Experience with current DevOps methodologies and practices (CI/CD)</li><li>Proficient in delivering and speaking to technical concepts to a wide variety of audiences.</li><li>Understanding of code analysis tools like SAST, SCA, and DAST.</li><li>Knowledge of application security threats and vulnerabilities (e.g., buffer overflow, cross-site scripting, injections, race conditions, replay, return-oriented attacks, malicious code)</li></ul> Note: Candidates must reside in the Chicagoland area and is required to go into the Chicago and/or Schaumburg office 2 days per week. #LI-MP2 #LI-HYBRD Basic Requirements<ul><li> Bachelor's degree with 5+ years of vulnerability management and/or SDLC experience </li><li> AND 3+ years of direct management experience </li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Head of Application Security (Chicagoland Hybrid)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola's Access Control Division's (previously OpenPath) mission is to improve your workday with smart office technology at your front door. We are looking for candidates who can help us build, scale and innovate as we develop our industry leading platform for access control and office automation. Strong analytical and software skills are a must in order to join our team, and we are particularly seeking candidates with experience and skills in multiple technologies, in order to contribute broadly to our team-centric approach to product development. Job Description As a Federal Risk and Authorization Management Program (FedRAMP) Analyst you will be responsible for providing expert guidance and support to the MSI Video Security and Access (VSA) team(s) seeking FedRAMP compliance and authorization to operate within the federal government. You will play a critical role in assisting stakeholders in understanding and implementing FedRAMP requirements, and ensuring our information systems and cloud service offerings meet the necessary security standards. Responsibilities:<ul><li> Regularly consult with stakeholders to assess security posture and determine initial and ongoing readiness for FedRAMP compliance. </li><li> Provide guidance on the interpretation and implementation of FedRAMP requirements, ensuring stakeholders understand their responsibilities and obligations. </li><li> Assist in development, update, review, and maintenance of System Security Plans (SSPs), Security Assessment Reports (SARs), and Plans of Action and Milestones (POA&Ms), to ensure the documentation aligns with FedRAMP requirements and guidelines. </li><li> Assist in identifying and implementing appropriate technical and administrative security controls to meet FedRAMP requirements. </li><li> Review and take action upon reports, such as gap analysis of environments and systems, to identify areas of non-compliance with FedRAMP standards and provide recommendations for remediation. </li><li> Collaborate with stakeholders, including system owners, IT teams, and third-party vendors, to ensure the successful implementation of security controls and the development of necessary documentation to support FedRAMP compliance </li><li> Prepare for and participate in FedRAMP assessments and audits, providing guidance on best practices and strategies for successful authorization. This includes working with third-party assessment organizations (3PAOs) to conduct comprehensive security assessments and providing recommendations for achieving and maintaining FedRAMP compliance. </li><li> Stay up-to-date with the latest developments in FedRAMP requirements, guidelines, and industry best practices to provide accurate and relevant advice. </li><li> Conduct training sessions and workshops to increase stakeholder understanding of FedRAMP requirements and assist in building internal capabilities. </li><li> Serve as a subject matter expert on FedRAMP during internal and external meetings and provide thought leadership to drive continuous improvement in security practices. </li></ul> Qualifications:<ul><li> Bachelor's degree in Computer Science, Information Security, or a related field. Relevant certifications (e.g., CISSP, CISM, CCSK) are highly desirable. </li><li> Proven experience working with FedRAMP compliance and authorization processes, either as a consultant or in a similar role. </li><li> In-depth knowledge of Federal Information Security Modernization Act (FISMA), NIST Special Publication (SP) 800-53, and FedRAMP requirements. </li><li> Familiarity with cloud computing technologies and security principles, including Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS). </li><li> Strong understanding of security controls and best practices for securing information systems and cloud environments. </li><li> Excellent analytical and problem-solving skills, with the ability to assess complex technical environments and identify areas of non-compliance. </li><li> Effective communication and interpersonal skills, with the ability to convey technical information clearly and concisely to stakeholders of varying technical backgrounds. </li><li> Detail-oriented and organized, with the ability to manage multiple project aspects concurrently and meet project deadlines. </li><li> Proactive and self-motivated, with a strong ability to work independently as well as collaboratively within a team environment. </li></ul>The base salary range for this position in California is $125,000 - $140,000 depending on experience. #LI-CA1 Basic Requirements<ul><li>Bachelors Degree</li><li>2+ years of experience in compliance</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

FedRAMP Compliance Analyst

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security. The Upgrade Operations (UO) department specializes in performing software and hardware upgrades on live customer systems. The UO department's focus is on minimizing customer's downtime during upgrades in order to optimize their experience during the moments that matter. Job Description As a Solution Engineer, enable the proper technical solution design and deployment plan for the ActiveEye Cybersecurity services in ASTRO, VESTA, Flex CAD, Premier One CAD, and Enterprise environments. Responsibilities <ul><li>Engage with customers to understand and document current state environment</li><li>Design and document optimal customer solution approach</li><li>Review equipment needs, remote support of site walks</li><li>Create statement of work for 3rd party providers</li><li>Create and communicate system design and integration strategy</li><li>Participate in proposal reviews </li><li>Coordinate with various internal functional teams (Systems Integration, Service, Sales, Product Groups) to ensure all business unit goals are addressed in our proposals </li><li>Validate and assist with proper deployment of solutions in customers' network</li><li>Provide deep technical subject matter expertise to other ActiveEye deployments.</li><li>Provide initial training to customer</li></ul> Desired Knowledge / Skills <ul><li>Networking design, management and troubleshooting experience</li><li>Strong communication skills to inform and collect feedback from customer techical staff</li><li>Ability to build strong relationships across internal and external stakeholders</li><li>Familiarity with Motorola Solutions ASTRO radio system architecture strongly desired</li><li>Broad cybersecurity domain knowledge</li></ul> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Basic Requirements<ul><li>3+ years experience successfully scoping network or cybersecurity solutions</li><li>Bachelor's degree in a related field</li><li>Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract</li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Cybersecurity Solution Engineer

Position Responsibilities:<ul> <li>Coordinate compliance, certification and recertification activities with domestic and international agencies.</li> <li>Develop and manage certification project schedules for compliance related activities.</li> <li>Participates in cross functional teams to launch new products, product modifications, resolve issues, and support product improvements.</li> <li>Assist engineering with defining certification project scopes and schedules.</li> <li>Provides support for manufacturing quarterly inspections, laboratory certifications and field compliance issues.</li> <li>Perform additional projects/duties to support ongoing business needs</li> </ul>Nature & Scope:<ul> <li>Takes direction from senior and lead compliance engineers</li> <li>Manages certification project with direction</li> <li>Answers technical question with direction</li> <li>Works within well-defined instructions</li> </ul>Knowledge & Skills:<ul> <li>Understanding of National and international standards that define safety and regulatory requirements for HVAC products preferred</li> <li>Project management skills</li> <li>Team working skills - must be able to obtain results collaborating with a diverse team</li> <li>Customer focused - must create and maintain positive relationships</li> <li>Excellent Communication Skills - Written & Verbal, able to interface with employees at all levels of the organization.</li> <li>Proficiency with software including Microsoft Office Word, Excel, PowerPoint, and Project</li> </ul>Experience:<ul> <li>0-3 years of experience with domestic and international compliance and certification programs</li> <li>Experience with HVAC/ Refrigeration/ Combustion/Gas Furnace preferred</li> </ul>Education/Certification:<ul> <li>BS - Mechanical, Electrical Engineering or Engineering Major</li> </ul>People Management: No Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Working conditions are normal for a manufacturing and laboratory environment. Work may involve lifting materials up to 30 pounds. Machinery, tools and operation requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hardhats. Loose-fitting clothes and jewelry are not permitted. Reports to: Lead Engineer/Engineering Manager/Director of Engineering The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

ENGINEER COMPLIANCE 1

Responsibilities:<ul> <li>Strategic Leadership: Define the strategic vision and goals for the Corporate Program Management Office (CPMO), aligning project portfolios with organizational objectives, priorities, and key performance indicators (KPIs).</li> <li>Governance and Oversight: Establish governance frameworks, policies, and procedures to govern project initiation, execution, and closure, ensuring compliance with regulatory requirements and industry standards.</li> <li>Portfolio Management: Lead the development and management of the project portfolio, prioritizing initiatives based on strategic alignment, resource availability, and business value, and providing regular updates to senior leadership.</li> <li>Resource Management: Optimize resource allocation across projects and programs, leveraging resource management tools and processes to maximize efficiency and productivity.</li> <li>Risk Management: Identify, assess, and mitigate project risks and issues, developing risk management plans and escalation protocols to minimize potential impact on project outcomes.</li> <li>Stakeholder Engagement: Build and maintain strong relationships with senior leadership, business stakeholders, and project sponsors, providing regular updates on project status, milestones, and deliverables.</li> <li>Performance Monitoring and Reporting: Establish key performance indicators (KPIs) and performance metrics to track project performance, conducting regular reviews and reporting to stakeholders on progress, budget variance, and project health.</li> <li>Continuous Improvement: Drive continuous improvement initiatives to enhance project management processes, methodologies, and tools, promoting a culture of innovation, collaboration, and learning within the CPMO.</li> <li>Talent Development: Recruit, mentor, and develop a high-performing team of program managers, project professionals, and analysts, providing coaching, feedback, and professional development opportunities to support their growth and success.</li> <li>Vendor Management: Manage relationships with external vendors, contractors, and consulting firms, ensuring adherence to contractual agreements, service level agreements (SLAs), and quality standards.</li> </ul>Qualifications:<ul> <li>Bachelor's degree in Business Administration, Project Management, or related field; Master's degree preferred.</li> <li>Proven experience (10+ years) in program management, portfolio management, and enterprise project management office (CPMO) leadership roles.</li> <li>Strong understanding of project management methodologies (e.g., PMI, Agile, Six Sigma) and best practices, with experience in implementing project management frameworks and standards.</li> <li>Excellent leadership and communication skills, with the ability to influence and collaborate effectively with senior leadership, business stakeholders, and cross-functional teams.</li> <li>Demonstrated track record of successfully leading large-scale, complex projects and programs from initiation to closure, delivering results within scope, schedule, and budget constraints.</li> <li>Experience in change management, organizational transformation, and driving business process improvements to achieve strategic objectives.</li> <li>Proficiency in project management tools and software (e.g., Microsoft Project, JIRA, Smartsheet) and enterprise resource planning (ERP) systems.</li> <li>Project Management Professional (PMP) certification or equivalent preferred.</li> <li>Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven decisions to drive continuous improvement and optimize project outcomes.</li> </ul>Join our team as the Director of Corporate Program Management Office (CPMO) and play a key role in driving strategic initiatives and delivering business value through effective project management and governance. Apply now to be part of a dynamic and collaborative environment where your leadership and expertise can make a significant impact on organizational success.

DIRECTOR PROGRAM MANAGEMENT OFFICE

May include: <ul> <li> Manage and oversee the day-to-day operations of the warehouse including staffing and assigned duties of all personnel are completed on a daily basis in a timely and safe manner. Review and approve hours worked and PTO using Kronos. </li> <li> Responsible for building and maintaining morale in the warehouse by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch and local team. Develop employee's skills and knowledge with proper training and guidance and assist them at reaching their full potential. </li> <li> Stay current with part number and line codes. Conduct cycle counts and keeps dead stock at a minimum. </li> <li> Audit and report inventory while making recommendations on which items to order and restock. </li> <li> Process and document transactions and reports timely and accurately. (Cycle counts, inventory, driver records, safety incidents, damaged product, etc.) </li> <li> Ensure the safe use of warehouse equipment and employees complete pre and post shift forklift and truck inspections as well as reporting any concerns. Maintain equipment and fix or replace malfunctioning equipment/trucks. </li> <li> Establish warehouse practices and protocols to achieve efficient warehouse operations. </li> <li> Communicate with other departments to ensure timely and safe shipment of products. </li> <li> Maintain working knowledge/understanding of company policies and procedures and employee handbook policies. Consult with Management and Human Resources for clarification as well as employee. </li> <li> Identify and implement continuous improvement processes. </li> <li> Keep up to date on the latest federal and state safety regulations. </li> <li> Assist with material handling at warehouse including lifting. May operate hand and power equipment for material handling to accommodate storage of products throughout warehouse. Load and unload trucks as needed. </li> <li> Perform other duties as assigned </li> </ul> Nature & Scope: <ul> <li> Takes direction from Branch Manager </li> <li> Works within knowledge </li> <li> Provides direction </li> </ul>Knowledge & Skills: <ul> <li> Proven leadership, coaching / mentoring, employee development and performance management skills </li> <li> Extensive knowledge of warehouse/inventory management </li> <li> Effective verbal and written communication skills and interpersonal skills </li> <li> Strong organizational and time management skills and ability to effectively delegate tasks. </li> <li> High level of attention to detail and accuracy </li> <li> Excellent problem-solving skills, with ability to apply sound judgment. </li> <li> Strong working knowledge of MS Office including Outlook & Excel, Mincron and a Scanner </li> <li> Proven customer service experience with high level of customer satisfaction; and positive relationship management skills </li> <li> High quality customer service skills with the ability to handle difficult customers in a positive manner. </li> <li> Ability to safely operate a forklift with a valid forklift operators' certification - internal certification as well as train and certify warehouse associates and drivers. </li> <li> Ability to keep the warehouse organized, well stocked and free from any safety or security hazards. </li> <li> Ability to perform duties in a safe manner as well as follow safety protocols and regulations </li> </ul>Experience: <ul> <li> 8 years in a warehouse or shipping environment </li> <li> 5 plus years in a leadership role </li> </ul>Education: <ul> <li> High school diploma or equivalent. <ul> <li> College degree strongly preferred </li> </ul> </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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